Antons, D. and Breidbach, C. (2017). Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning. Journal of Service Research, 21(1), pp.17-39.

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< Antons, D. and Breidbach, C. (2017). Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning. Journal of Service Research, 21(1), pp.17-39.
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