Platforms

From Digital Culture & Society

Contents 1 NEWS 2 URBAN TRANSPORT 3 HEALTHCARE AND HEALTH RESEARCH 4 EDUCATION 5 Article 3 5.1 Context 5.2 Summary 5.3 Strengths and Weaknesses 5.4 Assessment

NEWS

URBAN TRANSPORT

HEALTHCARE AND HEALTH RESEARCH

Regulating Mobile Health Apps

EDUCATION

=

Article 3

The networked enterprise and legitimacy judgments: why digital platforms need leadership

https://www-emerald-com.proxy.library.brocku.ca/insight/content/doi/10.1108/JBS-04-2019-0073/full/pdf?title=the-networked-enterprise-and-legitimacy-judgments-why-digital-platforms-need-leadership [1]

Context

This article fits within the research field because it talks about the legitimacy of digital health platforms. This paper proposes that leaders in networked enterprises are best positioned to build organizational legitimacy. Legitimacy is often regarded as an objective organization resource or an asset that reflects the collective approval of an organization by employees and other stakeholders. The rise of communicated technologies over the past several decades has allowed organizations to become increasingly networked. In particular, a new class of social and collaborative tools – including blogs, wikis, social networking, messaging, online conferencing and video sharing – has dramatically increased the ability of employees to connect with one another and share vast amounts of information. Often labeled Enterprise 2.0, platforms with these communication technologies enable the networked enterprise

Summary

This project adopted Tosts 2011 model of legitimacy. Tost suggested institutional scholars use the social-psychological view that employees make legitimacy judgments in three forms, namely, instrumental, relational and moral. Instrumental legitimacy judgments are based on the degree to which an organization is “perceived as promoting the material interests of the individual” (p. 690). Relational legitimacy “emerges from the extent to which a social entity communicates to the individual that he or she is accorded respect, dignity and status within the group context and through group membership . . . An entity is seen as legitimate when it affirms individuals’ social identities and bolsters their sense of self-worth.” (p. 690) Moral legitimacy is attained “when it is perceived to be consistent with the evaluators moral and ethical values, judgments include perceptions or beliefs related to the morality, ethicality or integrity of an entity” (p. 690). Strategic communication has been associated with organizational legitimacy (Falkheimer, 2014); however, no known studies clearly and empirically display this connection.

Strengths and Weaknesses

A strength of this article is that it provides diagrams for readers to understand more in depth information. Another strength of this article is that the findings of the article are clear and insightful. This article explains how :For communication with employees on internal digital platforms, roughly 60-70 percent of leaders are considered active communicators in high legitimacy organizations compared to just 20-30 percent of leaders who are considered active communicators in low legitimacy organizations”. One of the weaknesses of this article is it has under 10 resources. This means that the article may not have an accurate basis of information. Another one of the weaknesses of this article is that The study was conducted by a university research institute with corporate partners.this means that the corporation may have sponsored the research and insisted it come up with a certain outcome or results, rendering this research not legitimate.

Assessment

This study shows the strong connection between each element of the networked enterprise with all forms of legitimacy judgments. As a result, leaders and communicators should focus on each aspect of a networked enterprise. This research primarily focused on the frequency of communicating as a measure of leadership communication and networked employee communication. Future research should continue to examine the links between communication in networked enterprises and organizational legitimacy. In addition to the frequency of communication, it will be helpful to explore the content and nature of this communication to gain a richer understanding of drivers of organizational legitimacy.This study shows the strong connection between each element of the networked enterprise with all forms of legitimacy judgments. As a result, leaders and communicators should focus on each aspect of a networked enterprise.

---

--Ap15jw 20:42, 16 March 2020 (EDT)