Trainor, K. J., Andzulis, J. M., Rapp, A., and Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research, 67(6), 1201-1208.
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Revision as of 14:23, 15 March 2022
A description of the article
Lorem ipsum
Its strengths
Lorem ipsum
Its weaknesses
Lorem ipsum
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