Online Learning for Students

From Information about Isaak, Brock University's Sakai-Based LMS

Checklist for getting started

Contents 1 For Students: 2 How do I hide or remove a course/tab? 3 I can see my course, now what? 4 I'm having difficulty, whom do I contact? 4.1 Toll Free long distance: 4.2 HelpDesk hours: 4.3 Niagara Region:

[edit] For Students:

1. You have registered for the course via https://my.brocku.ca
2. It has been at least 2 business days since you registered and you can see that you are registered under "My Courses"
3. You have obtained your campus ID and password
   • Please note, your campus ID is NOT your student number. Once you have activated your account with your student number you should only use your campus ID.
   • Your campus ID is 6 digit alphanumeric and follows the pattern: ab10xy
   • Your student number is 7 digit numeric
   • Example: Wendy Darling started Brock in 2016. Her student number is 4844556 and her campus ID is wd16bu.
   • If you need to find out your campus ID, login to https://my.brocku.ca and go to 'My Profile' and check 'Account Summary'
4. You can successfully login to https://my.brocku.ca with your campus ID and password
5. Visit Isaak-Sakai
6. Login with your full email address and password

[edit] How do I hide or remove a course/tab?

You can control which sites are listed in your Favorites (top red bar in non-mobile view) by adding or removing the star icon to the left of each site in the Sites drawer.

If you'd like to change the order in which the course/tabs appear, or hide some of your course/tabs you can do so in the Organize Favorites area of the Sites drawer (top right).

[edit] I can see my course, now what?

• Create a folder for your work in this course in a location where you will find it, for example My Documents or the Desktop.
• Click on the Announcement tool to see if there are any messages from your instructor
• Read through all the introductory sections and write down any questions you may have
• Click on the Forums tool to see the list of topics you will be discussing with your colleagues
  • Usually your first posting will be to write an paragraph about yourself to introduce yourself to your colleagues and instructor(s).
    • Write this using your word processor and save in your course folder
    • Copy and paste into the new conversation
• Click on Assignments to see assessments that you will be required to submit to the instructor
• TIP: Back up your documents often. It's a good idea to have a USB key or external hard drive.

[edit] I'm having difficulty, whom do I contact?

• For registration issues, contact Admissions at central@brocku.ca
• For technical support, contact HelpDesk at 905-688-5550 ext. 4357 or submit a ticket via ITS Ticket Submission
• Technical Telephone Support is available for https://my.brocku.ca and Isaak-Sakai after hours

[edit] Toll Free long distance:

• 1-877-244-2209

[edit] HelpDesk hours:

• Monday-Friday 7:30am - 10:00pm EST
• Saturday and Sunday from 11am-7pm EST.

[edit] Niagara Region:

• 905-688-5550 x 4357 (M-F 8:30-4:30 EST)
• After hours at (905-688-5550 x 5687)