Getting started in a Continuing Teacher Education Course

From Information about Isaak, Brock University's Sakai-Based LMS

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Checklist for getting started


[edit] For Students:

  1. You have registered for the course via
  2. It has been at least 2 business days since you registered and you can see that you are registered under "My Courses"
  3. You have obtained your campus ID and password
    • Please note, your campus ID is NOT your student number. Once you have activated your account with your student number you should only use your campus ID.
    • Your campus ID is 6 digit alphanumeric and follows the pattern: ab10xy
    • Your student number is 7 digit numeric
    • Example: Wendy Darling started Brock in 2010. Her student number is 4844556 and her campus ID is wd10bu.
    • If you need to find out your campus ID, login to and go to 'My Profile' and check 'Account Summary'
  4. You can successfully login to with your campus ID and password
  5. Once you are logged in, you can see the tab with your course number
  6. Click on this tab to access your content

[edit] I can see my course, now what?

  • Create a folder for your work in this course in a location where you will find it, for example My Documents or the Desktop.
  • Click on the Announcement tool to see if there are any messages from your instructor
  • Check the roster tool to see who your classmates and instructors are
  • Click on the Resources tool and open the file called Modules.html (for AQ courses) or the PDF Session Guide (ADED)
  • Read through all the introductory sections and write down any questions you may have
  • Click on the Forums tool to see the list of topics you will be discussing with your colleagues
    • Usually your first posting will be to write an paragraph about yourself to introduce yourself to your colleagues and instructor(s).
      • Write this using your word processor and save in your course folder
      • Copy and paste into
  • Click on Assignments to see assessments that you will be required to submit to the instructor
  • TIP: Back up your documents often. It's a good idea to have a USB key, (also known as a thumb drive)

[edit] I'm an Additional Qualifications or Adult Education student having difficulty, whom do I contact?

[edit] I'm having difficulty, whom do I contact?

  • For registration issues in Education, contact Admissions at or 905-688-5550 ext. 3158
  • For all other registration issues, contact Admissions at
  • For technical support, contact HelpDesk at or 905-688-5550 ext. 4357
  • Technical Telephone Support is available for and Isaak-Sakai after hours

[edit] Toll Free long distance:

  • 1-877-244-2209

[edit] HelpDesk hours:

  • Monday-Friday 7:30am - 10:00pm EST
  • Saturday and Sunday from 11am-7pm EST.

[edit] Niagara Region:

  • 905-688-5550 x 4357 (M-F 8:30-4:30 EST)
  • After hours at (905-688-5550 x 5687)
Personal tools
  • Log in / create account
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