University of Waterloo 2010 Update

From OUCEL Wiki

Centre for Extended Learning

Triumphs

- celebrated 40 years and new name with open house, president and other leaders, past faculty and staff
- Centre for Extended Learning; Distance Education is now "Waterloo Online;" Continuing Education is now "Professional Development" - expansion of online masters programs (Masters in Math for Teachers, Masters in Environment and Business) - new hires with funding model for masters (6 new developers, 2 QA, 2 IDs [but all contracts] - new marcomm person & marketing material - reorganization of unit under new manager - reduction of wait times for new projects (from almost 2 years to 1) - significant reduction in waste (both environmental and $) by reducing physical materials mailed to students - participation in COU's brief to TCU - selected to help revamp of Waterloo Professional Development for Engineers program (PDENG) - integrating support emails into ticketing system

Challenges

- undergoing review of internal development practices and strategic direction ("Directions") - coming up with a sustainable model (balancing greater instructor involvement with quality/support, innovation and efficiency) - "just-in-time" support for surprise projects - selection of new LMS - redesign of website; with new instructor resources (agreement, finding time)

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